Crestron Collab Care (UC‑COLLABCARE‑1YR) is a subscription support plan available in one-year (or longer) terms when purchased with a Crestron Collab Compute device (CCC-110 series or CCC-120 series) and up to three (3) dedicated TS(W)‑1080‑UC touch screens. The coverage term under an active Crestron Collab Care subscription plan may be extended for a total period of up to five (5) years from the Crestron shipment date of an eligible Crestron Collab Compute. This extension is available by purchasing additional subscription terms before the expiration of an active Crestron Collab Care subscription.
Overview
Crestron Collab Care (UC‑COLLABCARE‑1YR) is a subscription support plan available in one-year (or longer) terms when purchased with a Crestron Collab Compute device (CCC-110 series or CCC-120 series) and up to three (3) dedicated TS(W)‑1080‑UC touch screens.1, 2, 3 The coverage term under an active Crestron Collab Care subscription plan may be extended for a total period of up to five (5) years from the Crestron shipment date of an eligible Crestron Collab Compute.4 This extension is available by purchasing additional subscription terms before the expiration of an active Crestron Collab Care subscription.
The Crestron Collab Care subscription provides the following benefits for covered
24/7 Live Remote Support
Crestron Collab Care provides 24/7, year‑round live remote support with a dedicated Crestron Collab support team.
Extended Hardware Warranty
Purchasing Crestron Collab Care extends the coverage period of Crestron's standard limited warranty for the covered Crestron Collab Compute and TS(W)-1080-UC devices from three (3) years to up to five (5) years from the shipment date of the covered Crestron Collab Compute.1, 4, 5 Continuous Crestron Collab Care coverage is required from initial purchase through the extended warranty period.
Rapid Advance Replacement
If a covered device experiences a hardware defect covered by Crestron's standard limited warranty during the applicable warranty period, Crestron will issue an advance replacement unit before the defective unit is sent back to ensure minimal downtime.5
Features
- Our primary carrier of choice is UPS, however, occasionally orders are shipped via FedEx and USPS.
- All in-stock orders will be shipped Standard Ground with a 3-5 business day delivery time frame.
- Dropship orders may require longer processing times with our manufacturers.
- Deputy Electronics will not ship to PO boxes. A representative will contact you should you enter an unacceptable shipping address. Your order will not be processed until an updated shipping address is provided. If no address is provided within 30 days of the order date, your order will be canceled.
- All orders shipping within the 48 contiguous states will be charged a standard $9.99 shipping and handling fee.
- Should you need your order expedited, please contact a customer service representative at (812) 522-8070 Monday – Friday from 8:00 am to 5:00 pm for pricing/rate quotes. Please be advised that not all items will qualify for expedited shipping.
- Orders placed on Friday after business hours, Saturday, Sunday, or Holidays will not qualify for special shipping methods such as Next Day Air, Overnight Shipping, Second Day Air, or 3 Day Select.
- Expedited orders are only able to ship on business days.
